Build and customise your member emails with content blocks and hosted images.
Open a tier's email settings to edit supported welcome, renewal and event messages in the visual designer. Add text and images, review the on-screen preview and save your design. Existing templates are carried into the designer when opened. Imported-member payment emails use a separate workflow.
Choose text size, dark mode, enhanced contrast and reduced motion for your device.
Open the Accessibility icon at the top of Memberply and choose the preferences that suit you. Your choices are saved on the device you are using, so they do not change the dashboard for other staff members.
Schedule a monthly free product or collection choice as a membership benefit.
Enable Monthly Free Product, choose your monthly gifts and set the free-item limit. Active members can claim the month's gift from either supported member account experience. Each monthly claim uses a customer-specific, single-use discount; shipping still applies unless a separate benefit or promotion covers it.
Choose whether to send a welcome email when importing active members.
Select Send welcome email to active imported members in the import dialog when you want to introduce them to their member area. The option is off by default. Updating an existing membership does not resend its welcome email.
Generate membership cart code for your own storefront layouts.
Open the Custom Storefront integration to generate code for adding a membership to the cart. This gives your developer a starting point for custom buttons and landing-page layouts. Review and test the complete purchase flow in your theme before making it available to shoppers.
Promote your membership beneath the checkout button in cart drawers and cart pages.
VIP Checkout+ adds the selected membership to the shopper's existing cart and takes them to Shopify checkout. Eligible member savings are applied using your configured benefit rules. Open Cart Upsell under Grow for setup and preview options.
Use a global app embed to place the membership offer on your product pages.
Choose the membership tier used for upsells, configure its member discount and enable the global Product Page Upsell app embed in your theme. Shoppers can see the member-price offer while browsing products. Manual placement remains available when you need more control.
Use product and collection exclusions to control when member free shipping applies.
Add exclusions in the Free Shipping benefit settings. If a cart contains an excluded non-membership product, the free-shipping benefit will not apply to that cart, even when its other items meet the minimum. This is useful for bulky or costly-to-ship products.
Exclude selected products or collections from your member discount benefit.
Open the Member Discount benefit and add products or collections under Product exclusions. This lets you protect products that should stay at their regular price while offering member savings across the rest of your eligible catalogue. Product and cart upsell pricing also respects these exclusions.
Use tier-specific customer tags in your Shopify segments and workflows.
Add your tags under Tier details when creating or editing a membership tier. Memberply applies the tags to active members and updates existing active members when you change the tier's tags. Its own internal membership tags remain managed separately.
Manage membership product availability across your Shopify Markets.
Open a saved membership tier and review Markets availability. Select the relevant markets and update the product's availability. A store with one market shows its status without a multi-market selection.
Send membership events to your CRM, automation platform or a custom endpoint.
Open Integrations > Webhooks, enter your endpoint and choose the events you want to receive. Signed requests, delivery history and retries help you connect membership activity to your own workflows. Use the setup guide to configure and verify your receiver.
Filter and sort your member list, with reward-point balances available alongside member details.
Use the Members page to narrow the list and sort the results while managing your program. The additional information helps your team find the member records they need without opening each profile.
Add a floating membership widget to help shoppers discover your program while browsing.
Enable the Floating Membership Widget in your Shopify theme and configure its appearance to suit your store. It gives shoppers another route to discover your membership offer without needing to find a dedicated menu link.
Configure event reminders so members have the details before the day arrives.
Review the event email settings for your membership tier, customise the message and enable the reminders you want to use. Keep the event date, time and location up to date so members receive useful information.
Create member events, collect RSVPs and manage capacity with an optional waitlist.
Enable Events for a membership tier and add your event details. Members can view events and respond from their member area. For RSVP events, set a capacity and enable a waitlist when you want to keep track of members hoping for a place.
Choose the language used for your store's built-in transactional emails.
Open Emails under Store setup, select a tier and choose the transactional email language. This setting applies store-wide to built-in messages. Custom welcome and reminder templates keep the wording you entered, so review those separately.
Eligible members can receive their free-shipping benefit automatically at checkout.
Enable Free Shipping for a membership tier and choose the minimum order requirements, eligible countries and maximum shipping cost. Members do not need to copy a discount code. The order must meet the conditions you set.
Use membership status and tier information to build more relevant Klaviyo segments.
Open Integrations > Klaviyo to connect your account. Memberply syncs membership changes to customer profiles so you can segment active members, former members and members on specific tiers. Connecting the integration does not change customers' marketing consent.
Give your in-store team a way to check membership status and available member benefits at checkout.
Connect Shopify POS from Integrations and add the Memberply POS tile. Select the customer in the cart to review their membership and available benefits. Native Shopify store credit is redeemed through Shopify's own payment flow; see the guide for setup requirements.
