Create a membership card with a member photo, membership ID and QR code, ready to print or save as a PDF.
Open a member's details and select Membership card to create their card. Add a photo so your team can recognise them, and use the QR code with Memberply event check-in.
You can replace or revoke a card when needed. A replaced or revoked card can no longer be used to check in. Membership cards are available with an active Memberply subscription.
Choose your card background colour and upload your logo once, then use the same design across your members' cards.
Go to Store setup > Settings > Membership cards to choose a background colour and upload your logo. Preview the design before saving.
The saved design applies whenever you open or print a membership card, including cards you created earlier. Copies you already printed or saved as PDFs will need to be printed or saved again to show the new design.
Find the latest Memberply features and improvements from the new What's new button in your dashboard.
Select the sparkle icon in the dashboard header to see recent announcements. A small dot highlights updates you have not opened in this browser.
Choose View all updates to browse the changelog, read the details and find links to the relevant features and guides.
Schedule Loyalty Drops independently of how often the member pays.
A member can pay once for a fixed period and receive eligible store-credit rewards throughout that period. Configure the Loyalty Drops amount, interval and first-credit timing for the one-time tier. Rewards stop when membership eligibility ends, and the setting does not create recurring membership charges.
Manage arrivals in Memberply or at your Shopify POS, with shared attendance records and membership-card scanning.
Open an event's attendee list to search for attendees and record arrivals. Your team can also use the Memberply Event check-in tile in Shopify POS. Attendance refreshes every 15 seconds so both views stay up to date while connected.
Scan a membership card to find a member, review their event eligibility and confirm their arrival. A member needs a Going RSVP for the selected event. Repeated scans do not create duplicate check-ins.
Shopify POS requires the Memberply Event check-in extension, a compatible camera or QR scanner, an internet connection and an active Memberply subscription. Your Shopify account must also have permission to use Memberply. Attendee search remains available when a QR scanner is not supported.
Give the fee a product name and image that fit your application program.
Select an eligible dedicated Shopify product in the form's Optional application fee settings. Memberply uses the fee amount configured on the form, while the product's name and image are managed in Shopify. Changes apply to new applications and do not replace items on existing orders.
Connect an eligible product to a one-time membership while keeping its product and variant IDs.
Choose Use an existing Shopify product when creating a tier. The product must meet the eligibility requirements, and payments are one-time only. You can still set a fixed access duration and manage the product's price in Shopify. Linking the product does not import earlier buyers.
Apply a member's Monthly Free Product gift during an in-store checkout.
Add the member and an eligible gift product to the POS cart, then open the Memberply tile and select Apply monthly gift. Confirm the item is free before completing checkout. Online and POS redemption share the same monthly allowance, so a gift already redeemed cannot be claimed again.
Collect an optional fee on submission or only after you approve an application.
Set the amount and payment timing on the application form. An application fee is separate from the membership price and does not activate benefits by itself. Explain both charges and your refund policy before applicants submit. Shopify payment permissions may need to be enabled.
Give each application form its own email branding.
Open a saved application form's Emails tab to upload an optional logo and review your messages. The logo also appears in application fee payment invitations. Each form has its own branding, so you can use different designs for different programs.
Link a zero-priced Shopify ticket product when you want free admission with a product page and checkout.
Choose Shopify ticket (free or paid) in the event editor and select a dedicated ticket product priced at zero. Members complete checkout before attendance is confirmed. Ticket inventory controls availability, and saving the event disables shipping on its ticket variants. Existing RSVP-only events stay unchanged until you choose a product.
Offer one complimentary or paid guest place alongside a member's own attendance.
Enable Bring one guest in the event editor and choose the guest option. Members can book from their member area, with guest places counted towards capacity. Unpaid guest checkouts reserve a place for 30 minutes while payment is checked. Paid guest cancellations and refunds are managed in Shopify.
Let eligible members arrange a guest booking from the event product page.
Set up the event product-page guest booking flow so the member can add their own ticket and a guest ticket to a combined checkout. This supports a smoother booking journey while keeping the event's eligibility and capacity checks. Follow the guide to configure the theme integration.
Arrange a payment link for a gift giver, family member or another named payer.
Open Payment by someone else on an eligible member's profile to create and share a payment link. The payer signs in with their own account, while the member keeps their account and membership number. Creating a link does not take payment or extend access. Use Change payer when handing over an existing eligible subscription, and review the confirmation before stopping its future payments.
Change the proposed membership tier before approving an applicant.
Open the application review and select the appropriate tier before approval. This helps your team place applicants in the right program without asking them to submit a new form. Review the selected tier and payment requirements before confirming the decision.
Correct a member's name, email or address from their Memberply profile.
Open Edit member on the member's details page and choose the field to update. Changes sync to the linked Shopify customer while keeping the same membership record. Address editing offers an optional subscription shipping update; past orders and payment billing details remain separate.
Edit an individual member's reference without importing a spreadsheet.
Open Edit member and choose Add membership number or Edit membership number. Numbers must be unique within your store, and leading zeros are preserved. The change keeps the same customer, membership and benefits.
Offer access free until the next selected monthly billing day.
For a monthly-only tier, choose Free until the next billing day and select a day from 1 to 28. New members receive benefits during the initial free period, which can be shorter than a month. Any joining fee is still due at signup, and existing subscriptions keep their agreed terms.
Give new annual members a one-year trial before regular annual billing begins.
Choose the one-year trial option in the tier's Pricing settings. Members receive the configured benefits during the trial, and billing continues at the agreed price unless cancelled. Any joining fee is still due at signup. The setting applies to new signups, not existing subscriptions.
Enable optional reminders 14, 7 and 1 day before an eligible free membership expires.
Open the tier's email settings to edit and enable each reminder separately. Reminders follow the member's effective expiry date, including supported individual end dates. If you use an external email platform for the same reminders, leave the matching native messages disabled to avoid duplicates.
