Shopify store credit app for member rewards
Reward members with native Shopify store credit through signup bonuses, recurring drops, cashback and points redemption. Memberply connects credit to your membership rules so rewards can continue after the first purchase.
US$49/month on Growth. Unlimited members. 14-day free trial. See pricing and reward costs.
What Shopify store credit does
Shopify store credit gives customers a credit balance they can use as payment on future purchases. Instead of sending another discount code, merchants can give members buying power that feels personal and useful.
Memberply turns that credit balance into a membership benefit so merchants can reward members automatically when they join, renew, shop or reach a reward moment. If you are searching for a Shopify store credit app, Memberply is strongest when credit is part of a paid membership, VIP program or loyalty offer. For program ideas, read the store credit program guide.
If you are still choosing the right app category, read our guide to which Shopify app to use for a paid membership program or compare Shopify loyalty apps.
Direct answer
How do you do store credit on Shopify?
Enable customer accounts and store credit in Shopify, then issue credit manually from Shopify admin or use Memberply to automate store credit rewards for memberships, cashback, points, birthdays, signup bonuses and recurring credit drops.
App fit
When do you need a Shopify store credit app?
Manual store credit is useful for one-off support cases. A Shopify store credit app is the better fit when you want repeatable rules: give new members signup credit, send monthly credit drops, convert fees into credit, reward purchases with cashback or let members redeem points for credit.
Platform requirements
Check Shopify’s current credit rules
Shopify controls how native credit is issued and redeemed. Confirm the account, checkout and POS requirements for your store before promising customers a particular redemption experience.
Read Shopify's store credit guideStore credit vs discounts vs points
All three can support loyalty, but they create different customer behavior. Store credit is strongest when you want members to feel they already have value waiting in your store.
| Reward type | Best for | Membership use case |
|---|---|---|
| Shopify store credit | Future buying power tied to a customer account. | Signup credit, monthly credit drops, fee-to-credit rewards, cashback and birthday credit. |
| Discount codes | Immediate price reductions and simple promotions. | Member discounts, free shipping offers and sale windows. |
| Reward points | Ongoing earning mechanics that encourage activity. | Points for purchases that members can redeem for store credit in Memberply. |
How to issue store credit on Shopify
1. Open the customer profile
In Shopify admin, open Customers and select the customer.
2. Set the credit adjustment
Under Store credit, choose Edit, then Credit. Enter the amount, currency and expiry.
3. Review and issue
Review changes, choose whether to notify the customer, then confirm the credit.
Follow Shopify's credit issuance instructions for permissions and settings.
When Memberply adds value
Use manual issuance for individual adjustments. Use Memberply when credit follows membership rules: signup credit, fee-to-credit, recurring drops, purchase cashback, points redemption or birthday rewards. Configure the amount, eligibility and timing for the selected benefit before launch.
How customers use store credit on Shopify
Online checkout
Sign in through customer accounts or Shop Pay, then choose Apply store credit in checkout's payment section.
Shopify POS
Add the products and customer to the POS cart, then tap Apply store credit in the customer details. Store credit must be enabled as a POS payment method and the staff member needs permission to redeem it.
POS cannot redeem credit offline or when the cart contains a gift card product. Follow Shopify's POS redemption instructions.
If credit does not appear online
Check the signed-in account, available balance, checkout currency and Store credit setting. Credit on subscription renewals requires app support and customer opt-in; do not assume a reward balance automatically pays a renewal. Review Shopify's current credit requirements.
Shopify transaction fees may apply to credit-funded payments. Review Shopify's fee rules when budgeting rewards.
For earning rules and cost examples, read the store credit program guide. To plan a percentage reward, use the cashback calculator.
Store credit experience
See how store credit appears as a member reward
The member experience makes store credit feel tangible, so customers can understand their available credit, how it connects to membership and why they have a reason to return.
Store credit benefits merchants can offer with Memberply
Create rewards that feel valuable without training customers to wait for public discount codes.
Sign up store credit
Give new members credit as soon as they join your paid membership program.
Loyalty drops
Send recurring store credit drops so membership value continues after signup.
Fee to store credit
Convert membership fees into store credit so the monthly fee feels easier to justify.
Points to credit
Let members earn reward points and redeem them for Shopify store credit.
Cashback rewards
Return part of a member purchase as store credit to encourage the next order.
Birthday credit
Reward members with a personal store credit moment on their birthday.
Do you need a store credit app?
Start with the job you need done. Issuing a balance once is different from running a membership reward program.
Shopify’s built-in credit may be enough
For occasional goodwill adjustments or eligible refunds to credit, start with Shopify’s native tools. You do not need Memberply just to add a balance to a customer profile. See Shopify’s store credit guidance.
Choose Memberply for member rewards
Use Memberply when a paid or free membership determines who earns credit and when. Combine recurring drops, cashback or points-to-credit with member discounts and other tier benefits in one membership program.
Separate gifting and returns requirements
If your main requirement is selling gift cards, scheduling gift delivery or managing return approvals and shipping labels, evaluate that workflow separately. Memberply’s focus here is membership rewards. Compare store credit and gift cards.
Choose a reward rule you can explain clearly
These are illustrative offers, not customer results. Choose amounts that suit your margins and purchase cycle.
A credit drop every month
Example: give active members $10 credit at a monthly interval from joining. Set the drop amount, interval and expiry in the loyalty drops benefit. Explain when the next grant arrives and how long it lasts.
5% back on eligible purchases
Example: $100 of eligible spend earns $5 in store credit. Cashback is credit for another purchase, not a cash payout. Configure eligible products, minimum requirements, an optional per-order cap, and whether tax and shipping count.
A membership fee returned as credit
Use the fee-to-credit benefit when the membership promise includes credit from each fee. Decide whether the first payment earns credit or rewards begin with the second charge, then set the grant expiry.
Cashback eligibility determines which purchases earn a reward. Do not present those earning rules as restrictions on where customers can spend their native credit balance. Test the actual checkout experience before publishing your offer.
When to choose store credit or discount codes
A credit reward gives value for a future purchase. A discount reduces the price of an eligible purchase. Choose based on your customer experience and the combined cost of the offer.
Encourages repeat buying
Credit gives members a reason to come back and use their balance.
Protects your public pricing
Reward members without constantly running public sales.
Supports retention
Recurring credit drops and fee-to-credit rewards help membership value continue over time.
Use new customer accounts and Shopify POS
For native Shopify store credit, use Shopify’s new customer accounts and enable Store credit. Memberply’s legacy account flow delivers credit rewards as discount codes instead; it is a different redemption experience.
Customer accounts
When Shopify store credit is enabled, Memberply delivers credit into the customer's account so it can be used as payment at checkout.
Enable store credit
In Shopify Settings, open Customer accounts and enable Store credit before launching your rewards program.
Shopify POS
Staff can view member status and available store credit, and native store credit can be redeemed through Shopify's normal POS payment flow.
Store credit app pricing and reward costs
Memberply Growth is US$49/month with unlimited members and a 14-day free trial. Memberply takes no percentage of membership revenue. See plan details and the current Shopify App Store listing.
Budget for the rewards too
The app fee does not fund the credit you promise members. For example, 100 eligible members receiving a $10 drop means $1,000 in credit issued per cycle, not $1,000 in proven incremental revenue. Track issued, redeemed, expired and outstanding credit separately.
Include your other operating costs
Allow for Shopify and payment-provider charges, support time and any discounts used alongside credit. Memberply’s 0% revenue fee does not remove Shopify’s applicable credit transaction fees. Use the loyalty cost guide to plan the full offer.
What to test during your Memberply trial
Start with one tier and one reward so you can trace the complete member experience.
1. Prepare accounts and checkout
Follow the native store credit setup guide. Confirm customer accounts and Store credit settings, then sign in as your test member.
2. Configure a clear reward
In Memberply, open Benefits, choose the tier and edit the selected benefit. Set its earning rules, amount and expiry. For cashback, check product eligibility, caps, tax and shipping settings.
3. Earn and redeem the credit
Trigger the selected reward, sign into the member account and check the balance. Test checkout in the matching currency, including an order above the available credit. If you sell in person, repeat the redemption check on POS with the correct staff permissions.
4. Publish the terms members need
Explain who qualifies, when credit is earned and when it expires. Check that your membership page, benefit description and member account show the same promise before inviting customers to join.
Merchant proof
Built for real Shopify stores
Merchants use Memberply for native Shopify fit, fair pricing and hands-on support.
"The app is great and does exactly what i need it to. It is well priced and Doug is so great."
Olverum Official Store
United Kingdom
"Works with Shopify's native store credit and checkout. Their pricing is fair, and their support is legendary."
Puzzery
Canada
"Our store is based in Argentina so we don't have access to Shopify Payments... Memberply solved it."
Elemental Outfit
Argentina
Plan the next step
For gifting or reward planning, compare store credit and gift cards on Shopify before choosing the customer experience.
Shopify store credit questions
What is Shopify store credit?
Shopify store credit is a customer credit balance that can be used as payment on future purchases. It is tied to the customer account and can be used for refunds, loyalty rewards, membership benefits and customer retention.
When should I use Memberply for store credit?
Use Memberply when store credit is a membership benefit with repeatable earning rules. It supports signup credit, recurring drops, fee-to-credit, cashback, points redemption and birthday credit.
How do I issue store credit on Shopify?
Issue individual credit adjustments from the customer profile in Shopify admin. Use Memberply to automate eligible membership rewards.
How do customers use store credit on Shopify?
Customers sign in and select Apply store credit at checkout. The online and POS instructions above explain each flow.
Can I give members recurring monthly store credit?
Yes. Memberply supports recurring store credit drops so members can receive store credit on a schedule.
Can Shopify store credit rewards expire?
Yes. Set each automated store-credit benefit to expire after a configurable number of days, months or years, or choose no expiry. The period starts when each credit grant is issued, and changing the setting does not alter credit already issued.
Can membership fees become store credit?
Yes. Memberply supports fee-to-store-credit benefits that can convert membership fees into store credit rewards.
Is store credit better than discount codes?
Neither is universally better. Credit rewards give customers value toward future purchases; discounts reduce eligible purchase prices. Compare customer needs, reward costs and redemption before combining them.
Which customer accounts support native store credit?
Use Shopify’s new customer accounts and enable Store credit for the native balance and checkout experience. Memberply also supports legacy accounts, where credit rewards are delivered as discount codes rather than native store credit.
How much does Memberply cost for store credit rewards?
The Growth plan is US$49/month with unlimited members and a 14-day free trial. Memberply takes no percentage of membership revenue. Reward funding and applicable Shopify or payment-provider charges are separate.
Do I need an app to issue Shopify store credit?
No. Shopify can issue individual credit adjustments and eligible refunds to credit. Use Memberply when you need repeatable membership reward rules, such as recurring drops, cashback or points-to-credit.
Ready to reward members with Shopify store credit?
Install Memberply and start with a 14-day free trial.
Considering a move from Rise.ai?
Compare membership credit, gift-card requirements and balance migration in our Rise.ai alternative guide.
Still comparing store credit apps?
Compare Shopify store credit apps by credit model, monthly cost, account experience and POS requirements.