Set up member-only free shipping on Shopify
Give eligible members automatic free shipping at checkout. Set order minimums, countries and shipping-cost limits, then test the offer against your delivery costs.
Auto
No codes
Rules
Eligibility
Repeat
Orders
How to set up Shopify member-only shipping
Choose this benefit when repeat customers would otherwise pay shipping on enough eligible orders to justify joining. If most already receive public free shipping, compare the additional value before charging a membership fee.
Configure the benefit in Memberply
- Open Benefits, find the membership tier and select Edit Benefits.
- Enable Free Shipping and select Edit. Add a name and description that explain the actual offer.
- Choose no minimum, a minimum purchase amount or a minimum quantity. Configure the maximum shipping cost and eligible countries.
- Add product or collection exclusions where needed, then save. Publish the same conditions on your membership page.
Eligible active members receive the benefit automatically when identified at checkout. A shopper buying the matching membership product in the same cart can also qualify when the other rules are met. A membership-only cart does not qualify on its own.
Check the cart and shipping rules before promising free delivery
- Order minimums: the membership product does not count toward the merchandise minimum. A $50 merchandise minimum is not met by $40 of eligible goods plus a $20 membership.
- Product exclusions: in the current checkout implementation, any excluded merchandise line blocks this free-shipping benefit for the cart. A mixed cart is not split into free shipping for one item and paid shipping for another.
- Shipping-cost limit: with an $8 maximum, a returned $6 shipping option can qualify and a $12 option cannot. This is not an $8 contribution toward the $12 rate.
- Countries: the delivery country must be eligible, and your store must offer a shipping rate for that address. This benefit does not create new delivery zones.
Shipping can combine with eligible product or order discounts when the discount settings allow it. Shopify does not stack two shipping discounts on one order. Check Shopify’s combination rules and test the promotions your store actually runs.
Separate member savings from your shipping costs
Illustrative example: a $48 annual membership needs eight qualifying orders that each save the customer a $6 delivery charge to recover the fee through shipping alone. Orders already eligible for public free shipping add no extra shipping savings.
If those eight shipments each cost your store $7, delivery costs total $56. The $48 fee alone does not cover that amount. Include merchandise contribution, other perks, app costs, processing and support before deciding whether the program works. Neither order frequency nor profit is guaranteed.
Memberply Growth costs US$49/month with unlimited members and a 14-day free trial. Memberply takes no percentage of membership revenue. The merchant funds delivery and other benefits; applicable Shopify and payment-provider charges are separate. See current pricing.
Test the shipping promise during your trial
Run checkout checks for an active member, a non-member and a shopper buying the matching membership. Try a basket below and above the minimum, an excluded item in a mixed cart, eligible and ineligible countries, and rates below and above the shipping-cost limit. Confirm the final shipping charge and discount combinations, not just the offer shown on a product page.
Compare a paid loyalty program with a public shipping threshold before launching. Use the free shipping threshold calculator to explore your assumptions.
Why free shipping converts
Free shipping is a benefit customers do not need explained
Shipping cost can make customers hesitate at the exact moment they are ready to buy. As a membership benefit, free shipping gives customers a simple reason to join, stay active and place their next order with you instead of shopping around.
Reduce checkout hesitation
Free shipping removes a common last-step objection when customers are deciding whether to complete the order.
Make membership tangible
Customers can immediately understand what they get as members without needing to learn a complex points system.
Encourage repeat orders
Free shipping is especially useful for replenishment, beauty, wellness, food, apparel and other repeat-purchase categories.
Protect margins with rules
Use eligibility rules so free shipping supports your membership economics instead of becoming an open-ended cost.
How it works
Give eligible members free shipping automatically
Free shipping is applied automatically when the customer is signed in, is an active member and meets your configured eligibility rules. Members do not need to copy or enter a discount code. For program ideas, read the free shipping membership guide.
Use the free shipping threshold calculator to estimate the basket increase needed to cover a shipping subsidy and compare costs using your expected qualifying orders.
See how membership tiers workNo discount codes
Eligible signed-in members receive free shipping automatically at checkout, which keeps the benefit simple.
Minimum order rules
Set no minimum, a minimum purchase amount or a minimum quantity requirement.
Shipping cost controls
Use a maximum shipping cost rule when you want to cover standard shipping but avoid expensive delivery options.
Country targeting
Offer free shipping for all countries or only selected countries based on your shipping zones.
Offer ideas
Use free shipping where it makes the membership feel easier to justify
The best free shipping offer is specific enough to protect your margin and clear enough for customers to understand before they join.
Free shipping over a threshold
Give members free shipping once they reach a minimum order value, which can support larger baskets.
Shipping rate cost limit
Cover rates within your maximum shipping cost. Eligibility depends on the rate price, not its standard or express label.
Regional member shipping
Limit free shipping to countries where your shipping cost structure makes sense.
Replenishment membership
Use free shipping for products customers buy regularly, such as supplements, skincare, food, pet products or household items.
Higher-tier perk
Make free shipping a reason to choose a higher membership tier when paired with discounts or credit.
Launch incentive
Lead with free shipping when launching your membership because customers immediately understand the value.
Part of the full offer
Free shipping works best alongside other member benefits
Free shipping is a strong hook, but the strongest membership programs combine it with benefits that create value before and after checkout.
Member discounts
Pair free shipping with member-only pricing so the savings feel stronger.
Store credit
Use store credit to create a reason for members to come back after the first order.
Membership upsells
Promote free shipping on product pages and cart pages while shoppers are already buying.
All features and benefits
Compare features, benefits and growth tools on the combined Features page.
Merchant proof
Merchants use Memberply to launch practical membership programs
Real reviews point to the same conversion concerns: clear value, native store features, sensible pricing and responsive support.
"The app is great and does exactly what i need it to. It is well priced and Doug is so great."
Olverum Official Store
United Kingdom
"Works with Shopify's native store credit and checkout. Their pricing is fair, and their support is legendary."
Puzzery
Canada
"Our store is based in Argentina so we don't have access to Shopify Payments... Memberply solved it."
Elemental Outfit
Argentina
Free shipping membership questions
Do members need a discount code?
No. Eligible active members receive free shipping automatically at checkout when identified and when the configured rules are met.
Can a shopper receive free shipping while joining?
A shopper purchasing the matching membership product in the same cart can qualify when the other shipping rules are met. A membership-only cart does not qualify on its own.
What happens if a cart contains an excluded product?
An excluded merchandise line blocks this free-shipping benefit for the whole cart in the current checkout implementation. It does not create separate shipping charges for individual items.
Can I limit free shipping to standard delivery?
The maximum shipping cost rule checks the price of a shipping option, not its name. Test your standard and express rates before describing the offer as standard delivery only.
How much does Memberply cost?
Memberply Growth is US$49/month with unlimited members and a 14-day free trial. Delivery costs and applicable Shopify or payment-provider charges are separate.
Ready to make free shipping part of your membership?
Install Memberply and start building a membership program where eligible active members get free shipping automatically.
Choosing an app for a shipping membership
Compare app fees, automatic shipping rules, order exclusions and trial requirements in our free shipping membership app comparison. Work through the delivery-cost example before choosing your offer.