Turn membership payments into store credit
Build a membership where successful payments give members credit for their next purchase. Choose when credit starts and how long each grant lasts.
Memberply Growth: US$49/month, unlimited members and a 14-day app trial.
A membership with credit after each successful payment
Fee-to-store-credit connects the member’s payment to their next purchase. For example, a merchant can offer a $20 monthly membership that gives $20 in credit after an eligible successful payment, in the same currency. This is a sample customer offer, not Memberply’s app price.
The benefit follows billing. A monthly membership can generate credit after monthly payments; an annual membership does not create twelve monthly grants just because it lasts a year. Choose loyalty drops when you need a separate recurring credit schedule.
This model suits customers who already have a reason to return, such as replenishing skincare or pantry products. Check their purchase frequency and your margins before promising a credit amount. Credit issuance alone does not prove retention or profit.
Example: pay $20, receive $20 in store credit
On smaller screens, scroll to see every column.
| Step | Customer experience | Merchant consideration |
|---|---|---|
| Successful monthly payment | The member pays $20. With first-payment credit enabled, the first eligible payment creates $20 credit. | Credit is future purchasing power, not an extra $20 cash receipt. |
| Later merchandise order | On a $50 eligible order, $20 native credit leaves $30 to pay, before any additional taxes or shipping. | Total cash across the membership and this order is $20 + $30 = $50, not $70. |
| Next successful renewal | A further $20 payment creates another $20 credit grant. | Budget fulfilment, product cost, other benefits, processing and app fees. |
Illustrative amounts only, assuming the same payment and credit currency, no other discounts and full redemption of the credit on the later order. The hero uses a separate $29 example. Do not count both the membership payment and redeemed credit as new cash, or assume unused credit will become profit.
Control the first payment, renewals and expiry
In Memberply, go to Benefits, choose the tier’s Edit Benefits, enable Fee to Store Credit, then edit its name, description and settings.
On smaller screens, scroll to see every column.
| Setting or event | How to plan the offer |
|---|---|
| First payment | Enable credit on the first membership payment, or leave it off so credit starts from the second charge. |
| Renewal payment | Credit uses the successfully paid renewal amount, including cents. A $14.99 renewal produces $14.99 credit when payment and credit currencies match. |
| Failed or free renewal | A failed payment does not generate fee credit. A zero-value renewal does not generate fee credit either. |
| Expiry | Choose days, months, years or No Expiry for each new grant. Changing the setting does not rewrite already-issued credit. |
Explain the first-payment rule and expiry in your customer offer. Test discounted renewals and any multi-currency setup before advertising a fixed amount. Follow the fee-to-store-credit setup guide.
Check the customer account and checkout experience
Shopify customer accounts: Memberply delivers native store credit. Make sure Store credit is enabled, then test signing in, viewing the balance and applying it to a later purchase. The documented member flow includes logging in to the store.
Legacy customer accounts: Memberply delivers a discount code in the member portal. The customer applies that code at checkout. This is not a native Shopify credit balance; test the code’s eligibility and combinations separately.
For native credit, Shopify requires customer-account sign-in or Shop Pay, and the credit currency must match checkout. Draft and edited orders do not accept it. Subscription renewal redemption depends on app support and customer opt-in; do not assume this benefit pays its own next membership bill. See Shopify’s store-credit requirements and Memberply’s Shopify store credit overview.
Separate cancellation from already-issued credit
Memberply can end membership access immediately or at the end of the billing period, according to the tier’s cancellation policy. Once billing stops, there are no future successful renewals to generate fee credit.
Cancelling membership does not automatically debit native Shopify credit already issued. That balance remains subject to its existing expiry, spending and any separate balance adjustments. Do not promise that unused native credit disappears on cancellation. A membership refund and a credit adjustment are separate actions; review both before processing a refund.
The legacy discount-code experience is different. Test code availability and redemption after cancellation rather than applying native-credit assumptions to legacy accounts.
Fee credit, sign-up credit or loyalty drops?
On smaller screens, scroll to see every column.
| Benefit | What it is for | Choose it when |
|---|---|---|
| Fee to store credit | Credit tied to successful membership payments. | The fee itself should become credit for later shopping. |
| Sign-up store credit | A joining reward. | You want a welcome incentive rather than a reward on every renewal. |
| Loyalty drops | Recurring credit on a configured schedule. | The timing of credit should be separate from the membership charge. |
If you combine benefits, calculate the total credit a member can receive. A sign-up reward plus first-payment fee credit can create a larger initial commitment than either benefit alone.
App cost and the cost of your member offer
Memberply Growth is US$49/month, with unlimited members, a 14-day app trial and no Memberply transaction fee. The app trial applies to your merchant subscription; it does not make customer membership purchases free. Check the Shopify App Store listing.
The $20 customer membership in the example is your own offer, separate from the app subscription. Include Shopify charges, payment processing, goods, fulfilment and any other perks in the calculation. Shopify lists transaction fees on credit-paid amounts for stores created on or after May 12, 2025; check its current credit fee rules for your store.
Use the paid membership launch guide to plan the whole offer, and the loyalty program cost guide to budget beyond the app fee.
What to test during your app trial
On smaller screens, scroll to see every column.
| Check | What to verify |
|---|---|
| First charge | The chosen tier issues or skips first-payment credit as configured. |
| Renewal | A successful payment issues the expected amount once; a failed or free renewal does not. Use a controlled test, not a live customer. |
| Redemption | Sign in as the test customer and redeem on a later merchandise order. Check currency, remaining balance and any other discounts. |
| Expiry | Inspect the new grant or code’s expiry and confirm the customer-facing terms match. |
| Cancellation | Check when billing and membership access stop, and separately inspect already-issued credit or legacy codes. |
| Offer economics | Calculate combined credit and perks, product costs, fulfilment and fees before opening the program to customers. |
Membership store credit questions
Can I offer a Shopify membership with monthly store credit?
Yes. With a monthly paid membership, fee-to-store-credit can issue credit after each eligible successful payment. For credit on a schedule separate from billing, use loyalty drops.
Can members get credit on their first payment?
Yes. Enable first-payment credit, or leave it off so fee credit starts from the second charge onward.
Does a failed or free renewal create credit?
No. Fee credit requires a successful positive-value renewal payment. A failed or zero-value renewal does not generate it.
Can I set an expiry for the credit?
Yes. Choose days, months, years or No Expiry for each new grant. Changing the setting does not change credit already issued.
Does this work with legacy customer accounts?
Yes, through discount codes delivered in the Memberply member portal. Shopify customer accounts use native store credit instead. Test the appropriate checkout experience for your account type.
Does cancelling a membership remove native credit?
No. Cancellation does not automatically debit native Shopify credit already issued. Its existing expiry and balance rules still apply. Future fee credit depends on future successful membership payments.
Is the sample $20 monthly offer the app price?
No. It is an illustrative membership price a merchant could charge customers. Memberply Growth costs US$49/month with unlimited members and a 14-day app trial.
Merchant proof
Merchants use Memberply to launch practical membership programs
Real reviews point to the same conversion concerns: clear value, native store features, sensible pricing and responsive support.
"The app is great and does exactly what i need it to. It is well priced and Doug is so great."
Olverum Official Store
United Kingdom
"Works with Shopify's native store credit and checkout. Their pricing is fair, and their support is legendary."
Puzzery
Canada
"Our store is based in Argentina so we don't have access to Shopify Payments... Memberply solved it."
Elemental Outfit
Argentina
Build a membership with credit worth returning for
Test your fee-to-credit offer with Memberply’s 14-day app trial.