Custom Shopify membership & loyalty programs
Create the membership experience your business needs. Bring us your account designs, CRM workflows or migration requirements. We will identify what Growth already covers and scope the custom work around it.
Growth includes all standard features. Enterprise development and ongoing support are scoped and quoted separately.
When does a custom membership project make sense?
Start with the program you want to run. Many stores can launch with standard Memberply features. Custom implementation becomes useful when an existing system, a specific member journey or a migration needs additional work.
An established program moving to Shopify
Plan how member records, access dates and benefits will move before changing the customer experience. Identify what can be imported and which billing steps members may need to complete.
Membership data in other business systems
Agree which system owns each record and which membership events need to reach your CRM or internal tools. Start with existing integrations, then assess the gaps.
A tailored member experience
Organise balances, benefits and membership information around your program. Review custom layouts against Shopify’s customer account constraints before implementation.
A more involved launch
Coordinate requirements, configuration, testing and handover with your team. Define who owns each task and the support you need after launch.
Start with Memberply’s existing capabilities
The Growth Plan includes the standard building blocks below. A custom project adds agreed implementation work around them.
Memberships and member benefits
Create free or paid tiers with discounts, free shipping, exclusive access, rewards and store credit. Explore member benefits.
Customer accounts and store credit
Give members a place to view eligible benefits and available credit. Explore the member portal and store credit.
Existing integrations
Use Shopify POS, Klaviyo, Omnisend and outbound membership webhooks where they fit your workflow. See integrations.
Applications and approvals
Review trade or professional applicants before activating membership access or inviting approved customers to pay. Explore membership applications.
Custom project · Standalone Memberply platform
Built around Herald Avenue’s daily operations
Herald Avenue Senior Citizens Centre needed a membership system to replace spreadsheets and paper card administration, with a welcoming check-in process for its activities.
We tailored Memberply around the centre’s membership rules and the day-to-day tasks of staff and volunteers.
Membership rules that fit the centre
Financial-year memberships, a one-time joining fee and joining prices that vary through the year, alongside free associate and guest categories.
Cards and activity check-in
Printable QR membership cards and check-in stations for different areas, with activity schedules, duplicate scan prevention and manual lookup for forgotten cards.
Member records and staff access
Spreadsheet imports, central member records and permissions suited to the responsibilities of administrators and reception volunteers.
Activity payments and attendance
Separate member and visitor activity prices, payment recording and reports showing attendance and outstanding activity charges.
This project was built on the standalone Memberply platform. It demonstrates our custom development experience. Shopify projects are assessed separately against Shopify’s capabilities and your requirements.
Discuss your membership projectCustom work with clear deliverables
These are illustrative project briefs, not completed customer implementations or promises of included functionality.
A paid member club with a credit dashboard
A specialty retailer wants members to see their credit balance, tier and recent activity together. We review the available data and Shopify account constraints before agreeing the layout. Deliverables could include a feasible design, agreed account components and mobile acceptance tests.
A Shopify Plus loyalty program connected to a CRM
A retailer wants membership changes reflected in an existing customer system. We map the events and fields, check API access and define recovery when delivery fails. Deliverables could include a field map, a scoped connection, test cases and a handover guide.
An established membership moving to Shopify
A business needs to move member records and preserve the right access. Deliverables could include a tier and identifier map, a pilot import, reconciliation checks and a launch plan. Reward balances and recurring billing are assessed separately from the member import.
A launch shared by store and technical teams
A retailer needs staff and systems ready for a new program. Deliverables could include a responsibilities checklist, tests for the agreed online and POS journeys, staff handover and a separately scoped maintenance plan.
From requirements to launch
1. Share your project
Tell us about your store, member offer, current platform, integrations, design references and target launch. Describe the customer outcome you need.
2. Review feasibility and agree scope
We identify what standard Memberply features already cover, what requires custom work and any dependencies. Deliverables, pricing and acceptance criteria are agreed before implementation.
3. Build and test together
Review the agreed implementation with your team. Test member access, benefits, data flows and the relevant Shopify customer journeys before launch.
4. Launch and hand over
Coordinate deployment and handover. Set out any ongoing maintenance and support separately, including how future changes will be estimated and approved.
What we confirm before committing to a project
- Customer account design: Shopify controls the supported components and styling. We assess the proposed experience within those limits. Read Shopify’s component constraints.
- Integration access: third-party APIs, permissions, available fields and service charges must be checked. Existing webhooks are not a general-purpose public API.
- Migration and billing: importing members does not automatically transfer payment credentials or subscription contracts. We agree on customer steps, timing and validation first.
- Service requirements: security reviews, performance requirements, support coverage and response commitments must be discussed explicitly. They are not implied by the Enterprise label.
Clear pricing for software and custom work
Growth: US$49/month
All standard Memberply features, unlimited members, a 14-day free trial and no Memberply transaction fees.
See Growth pricingEnterprise: custom pricing
Implementation is quoted around agreed deliverables. Custom development and ongoing support are scoped separately in your proposal.
Discuss your requirementsMerchants use Memberply because it fits Shopify
Real app reviews point to the same things: native Shopify features, responsive support and a membership model that makes commercial sense.
"The app is great and does exactly what i need it to. It is well priced and Doug is so great."
Olverum Official Store
United Kingdom
"Works with Shopify's native store credit and checkout. Their pricing is fair, and their support is legendary."
Puzzery
Canada
"Our store is based in Argentina so we don't have access to Shopify Payments... Memberply solved it."
Elemental Outfit
Argentina
Questions about enterprise membership projects
What is a custom Shopify membership program?
It combines a membership offer, such as paid access, member pricing or store credit, with implementation tailored to a store’s systems and customer journey. Memberply provides the standard membership features; additional development is assessed and quoted for the agreed project.
Do I need Enterprise to use Memberply’s features?
No. Growth includes all standard Memberply features for US$49/month with a 14-day free trial and no Memberply transaction fees. Enterprise is for separately scoped implementation, custom development and ongoing support.
Can you help with a Shopify Plus loyalty program?
Yes. We can review a Shopify Plus store’s membership and loyalty requirements, including benefits, customer accounts and integrations. The proposal will distinguish standard Memberply features from custom work and confirm any Shopify plan or platform limitations.
Can my customer account page match any design?
Shopify customer accounts use Shopify’s supported components and branding controls. A tailored layout may be possible, but an exact reproduction of an unrestricted website design cannot be promised. We review the design before agreeing on the scope.
Can you connect Memberply to our CRM or other systems?
Memberply already supports Klaviyo, Omnisend and outbound membership webhooks. Other integrations require a review of the systems, available APIs, permissions and data flows. A custom connection is agreed as a project rather than assumed to be included.
Can you migrate an existing membership program?
We can assess your member records, tiers, access dates and billing setup and propose a migration plan. Member imports do not automatically transfer payment credentials or recurring billing contracts. Any customer steps and cutover requirements are agreed before migration.
How much does an enterprise project cost?
Enterprise pricing is custom. We agree on deliverables and an implementation quote after reviewing your requirements. Custom development and ongoing support are scoped separately, with any continuing service terms set out in the proposal.
Tell us about your project
Share what you want members to experience and what needs to connect. We will review the fit and discuss a practical next step.
You do not need a finished specification. If you have one, our free requirements worksheet can help you organize it.
Growth gives you all standard features to launch and grow. Custom work is scoped and quoted after we understand the requirements.
Having trouble? Visit our contact page.
Planning loyalty on Shopify Plus?
Read our Shopify Plus loyalty program guide to compare membership models, account design constraints, store credit and custom integration requirements.
Plan your loyalty integrations
Use our Shopify loyalty integrations guide to compare native connections and webhooks, map membership data and prepare a custom workflow.
Budget for the whole program
Read our Shopify loyalty program cost guide for a worked budget covering app fees, rewards, shipping, setup and custom work.
Moving an existing program?
Use our Shopify loyalty migration checklist to plan member imports, reward balances, recurring payments and the checks before switching.
Connect online and in-store memberships
Read our Shopify omnichannel loyalty guide to plan member recognition, discounts, credit redemption and a practical POS launch checklist.
Turn your requirements into a clear brief
Use our Shopify loyalty RFP guide and free worksheet to compare standard features, custom work, evidence, costs and support before choosing an implementation.
Preparing customer account designs? Read our Shopify customer account customization guide for supported approaches, design limits and a project checklist.
Deciding what to build?
Use our Shopify loyalty development guide and decision worksheet to compare a standard app, an app with custom work and a full build before preparing your project brief.